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Client HelpAge International
Donor DFID
Country Kenya
Service Summative Evaluation
Sector Social Protection
Period July 2013 – September 2013
Consultants Florence Ndwiga (Lead) and Richard Orengo

The five year project was implemented in April 2007 to March 2012. HelpAge International was one of the partners implementing the Government of Kenya led and DFID-financed project.  In phase I, the Social Protection Rights Component of the project was implemented by HelpAgein the four counties. The role of HelpAge in the project was to:

  1. Design a Charter of Programme Rights
  2. Complaints and Grievances system
  3. Implement an outreach programme and provide a “programme Complaints Adjudication and Referral” function
  4. Work closely with secretariat to operate and effectively link with the HSNP Management Information System (MIS) to ensure that the MIS includes the registration, enrolment and case management information and dispute adjudication, tracking of referral and resolution of complaints so as to enable the smooth monitoring of project progress.

The project was directly implemented at the local county level  by the following partner agencies in the other Counties; Pastoralist Integrated Support Programme (PISP) in Marsabit, District Pastoralist Association (DPA) in Wajir and Rural Agency for Community Development and Assistance (RACIDA) and Horn of Africa Women Empowerment Network Kenyan Agency (HAWENKA)in Mandera.